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    EBundle Services Knowledge Base

    Welcome to the EBundle Services Knowledge Base which contains guidance on our EBundle services. Use the search bar or manually navigate through the articles to get started.

    Click the button below to access our Hearing Services Knowledge Base, which includes articles on Transcription (Realtime), EPE services and hardware within the hearing room.

    Hearings Services

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              Articles

              • Opus 2 Transfer

                Guidance on using our secure file transfer platform.

              • Upload Preparation

                Preparing documents and Excel load files in line with our requirements & best practice advice.

              • Service Information

                General information around our services, contact information and support hours.

              • Additional Features

                Other helpful platform features and tools to assist with day-to-day workflows.

              • AI Assist

                Using AI within the Opus Hearings platform.

              • Annotations & Notes

                Creating, tagging and reviewing user's notes, and copying text from documents.

              • Bundle Amendments

                How users can change Doc. Name values across documents in the hearing bundle.

              • Bulk Organise

                Creating custom bundles and tagging documents in bulk using a list of unique identifiers.

              • Characters

                Creating, hyperlinking and navigating information cards detailing the key characters in your case.

              • Chronology

                Creating, exporting and navigating an interactive chronology populated with key events from your case.

              • Custom Bundles

                Creating custom bundle folders containing bookmarks to the original documents.

              • Exports & Downloads

                Exporting documents, metadata, notes & search reports for use offline and printing.

              • Hyperlinking

                Preparing documents for hyperlinking in line with our requirements & best practices, and reviewing once created.

              • Search

                Searching through the metadata & contents of documents and exporting search reports.

              • Tagging Documents

                Creating and reviewing document tags applied for categorisation of themes.

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