Summary

Our in-house Training team are able to offer complimentary instructor-led training sessions on the functionality of the Opus 2 Hearings platform.

The team can also provide access to Opus 2 Learn, our online learning hub which allows users to review online materials at their own convenience. 

The Training team do not offer training on preparing the Excel Index, documents for upload or hyperlinking. Review the relevant courses on Opus 2 Learn or contact the Solution Operations team for further assistance. 

We've set out below how to contact the Training team and the scope of training sessions & Opus 2 Learn. 

Contacting the Training Team

Email the Training team at the following address to arrange a live 60 minute training session (providing preferred dates and times) and / or access to Opus 2 Learn (confirming the names and email addresses of users). 

Scope of Training 

Training sessions will be provided by a member of the Training team and cover the core functionality on the platform: 

  1. Introduction to the Platform - Explore the Opus 2 platform, key features and where to find support.
  2. Working with Documents - Navigate documents, work with AI and categorise documents in your way.
  3. Creating and Reviewing Annotations / Notes - Create and share notes with colleagues and review them all in one place.
  4. Using Search Effectively - Search across documents and metadata to quickly find the information you need.
  5. Realtime Transcripts - Navigate, view, and work with live transcripts.
  6. Existing Transcripts - Navigate, view and work with finalised Opus transcripts.
If any platform related tools / functionality are not listed above, let the Training team know before the training and they may be able to include it within the session. 

Scope of Opus 2 Learn

Opus 2 Learn is our online learning hub which contains interactive courses to get the best use from the Hearings platform, teaching users about the various functionality, both the basics and more advanced, allowing them to learn at their own pace.

Users will be provided access by the Training team - contact the Training team for assistance with any log in issues.  

Opus 2 Learn can be accessed at https://learn.opus2.com/ once your account has been set up. 

Log in details for Opus 2 Learn are seperate to any log in details for the Hearings platform.

Once logged in, users will have access to two or three learning plans comprised of short courses, depending on their role: 

Learning PlanPlan SummaryCourses
Upload PreparationLearn how to prepare bundles and follow the correct upload process when submitting documents to Opus, in four courses. 
  • Prepare and organise bundle folders correctly, ensuring accurate structure and naming conventions.
  • Follow the standard default Upload Protocol for submitting documents to Opus 2. 
  • Create hyperlinks from one document to another.
  • Insert and replace documents.
Case PreparationLearn how to get started on the Opus Hearings platform, covering the essentials in six courses. 
  • Introduction to the Hearings Platform
  • Working with Documents
  • Creating and Reviewing Notes
  • Using the Search Tool
  • Building a Chronology
  • Streamlining Character Profile Management
Hearing PreparationLearn how to navigate and review Realtime and finalised transcripts, along with other key tools that can be used at the hearing, in four courses. 
  • Engaging with Realtime Tools
  • Reviewing and Navigating Transcripts 
  • EPE - Electronic Presentation of Evidence 
  • Follow Presenter