Summary

The Realtime page shows the live feed of the transcript as it is typed by the Stenographer, which remains in draft format until the end of the day when it is edited and finalised. 

Realtime transcription is a Hearing service that must be booked in advanced of the hearing. If booked, the parties must request Realtime access be enabled on specified accounts as it is an extra charge and therefore not enabled by default.

We've set out how to use the Realtime transcript and chat below. 

More information on general Transcript navigation can be found here.

Using the Realtime Transcript 

Accessing Realtime

The Realtime transcript can be accessed in one of two ways: 

  1. Realtime Tab - Press Realtime in the purple tab bar at the top. 
  2. Case Dashboard - From the Case Dashboard, press the Realtime icon.

Pausing the Transcript

As the transcript is typed, it should automatically appear on screen in real time. Users can pause the feed to review a particular section in one of three ways and press the green arrow in the bottom left of the screen to resume the live feed: 

  1. Scrolling Up - Using your mouse wheel or the scroll bar on the right of the window, scroll up to pause the feed. 
  2. Press Pause - In the grey toolbar at the top, press the pause icon to pause the feed. 
  3. Esc Key - Press the Esc on the keyboard to pause, and press Esc again to resume the feed. 

Using Realtime Chat

Team Chat

Users can send messages to the team, appearing in the transcript wall pane on the right. To send a team message: 

  1. Prepare Message - Click into the Type Team Chat Here...box at the bottom of the wall pane and begin typing. 
    1. Link to Document - Press the paperclip icon to the right of the box and select a document for hyperlinking. 
  2. Send Message - Press Enter on the keyboard to send the message. 

Messages cannot be deleted or edited once sent and will be included on the finalised transcript at the end of the day, viewable to all users in your party specific workspace. 

Private Chat

Users can send messages to individuals within the team, appearing as chat boxes at the bottom of the screen. To send a private message: 

  1. Start Chat - Press the Private Chat icon, select the individual(s) who you would like to send a message to and press Start Chat. 
  2. Prepare Message - Once the message box appears, begin typing. 
  3. Send Message - Press Enter on the keyboard to send the message.